Warranty

FINE JEWELRY WARRANTY

Limited 30-Day Warranty
All fine diamond, colored gemstone and gold jewelry sold by Skatells Manufacutring Jewelers, Inc. is genuine, authentic and of consistent high quality and value. All diamonds are individually cut and polished by master diamond cutters to bring out each diamonds natural beauty and fire. All colored gemstones are cut and polished by gem cutters to maximize each stone’s brilliance and color. All gold jewelry is individually molded, shaped and polished to a high luster. Highly trained jewelry setters and polishers then finish each piece of fine jewelry to meet the most exacting standards of our industry. Certain selected diamond solitaires are accompanied by an Independent Lab Certificate from GIA, EGL, AGS, HRD or IGI.

This warranty covers each item of fine jewelry for defects in manufacturing only and expressly excludes coverage for excessive wear and tear and/or physical/accidental abuse, loss and theft. This warranty is valid only online at the Skatell’s Manufacturing Jewelers website. Improper repair or warranty service performed by someone other than SMJ, Inc. will void this warranty. SMJ, INC. DISCLAIMS ANY LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES FOR BREACH OF WRITTEN OR IMPLIED WARRANTY OF THIS ITEM, INCLUDING MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you. This warranty is valid only in the U.S.A. For additional information on how to obtain warranty service, please contact our Customer Care Department at 843-849-8488.

ANY SKATELL’S ITEM THAT IS ALTERED IN ANY WAY IS NOT-RETURNABLE. Please read more on the Shipping & Returns page.

UNMOUNTED DIAMOND SOLITAIRE WARRANTY

Limited 10-Day Warranty
This warranty covers each loose (unmounted) diamond for defects in manufacturing only and expressly excludes coverage for excessive wear and tear and/or physical/accidental abuse, loss and theft. This warranty is valid only online at the Skatell’s Manufacturing Jewelers website. Improper repair or warranty service performed by someone other than SMJ, Inc. will void this warranty. SMJ, INC. DISCLAIMS ANY LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES FOR BREACH OF WRITTEN OR IMPLIED WARRANTY OF THIS ITEM, INCLUDING MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you. This warranty is valid only in the U.S. For additional information on how to obtain warranty service, please contact our Customer Care Department at 843-849-8488.

CERTIFIED DIAMOND WARRANTY

Limited 10-Day Warranty
All certified diamonds sold by SMJ, Inc. are genuine, authentic and of consistent high quality and value. All diamonds are individually cut and polished by master diamond cutters to bring out each diamond’s natural beauty and fire. Highly trained jewelry setters and polishers then finish each piece of fine jewelry to meet the most exacting standards of our industry. Certain selected diamond solitaires are accompanied by an Independent Lab Certificate from GIA, EGL, AGS, HRD or IGI.

This warranty covers each certified diamond for defects in manufacturing only and expressly excludes coverage for excessive wear and tear and/or physical/accidental abuse, loss and theft. This warranty is valid only online at the Skatell’s Manufacturing Jewelers website. Improper repair or warranty service performed by someone other than SMJ, Inc. will void this warranty. SMJ, INC. DISCLAIMS ANY LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES FOR BREACH OF WRITTEN OR IMPLIED WARRANTY OF THIS ITEM, INCLUDING MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you. This warranty is valid only in the U.S. For additional information on how to obtain warranty service, please contact our Customer Care Department at 843-849-8488.