General Care

Over time, fine jewelry can become a treasured family heirloom if it is cared for properly. Dust, pollution and daily wear all conspire to cloud the brilliance of the metal, diamonds and gemstones. The surface of gold, platinum and silver jewelry can become dulled. Timeworn prongs and clasps can result in the loss of a stone or an entire piece of jewelry. Basic care will help preserve and protect your jewelry for years to come.
Our first recommendation is that jewelry should be the last thing you put on when getting dress and the first thing to take off when getting undressed. Never use harsh abrasives on your jewelry. Professional cleanings are recommended as often as once a year. We encourage you to bring your Skatell’s jewelry back to us for professional servicing. Our staff is knowledgeable and experienced in all aspects of jewelry care, including cleaning gemstones, restringing pearls and repairing clasps and earring backs.

White Gold

18K white gold jewelry is plated with rhodium to provide a bright white finish. With daily wear, or exposure to household chemicals, rhodium plating gradually will come off over time and expose the natural, yellowish-white tone of metal underneath. Many people continue to wear white gold long after the rhodium plating has worn off, but you also have the option of having your jewelry professionally re-plated to return it to its bright white color. Please contact Brilliant Earth for assistance with rhodium plating.



With daily wear, platinum sustains small scratches more easily than other metals, and may start to take on a matte appearance. Many people enjoy the visual appeal of this unique luster but you may also have the platinum surface professionally repolished to return a more reflective polish.



Sterling silver may tarnish or dull as a result of exposure to humidity. When possible, keep your silver in an air-tight container. To remove tarnish and keep your silver bright, gently rub the piece with your Brilliant Earth silver jewelry cleaning cloth. Then rinse the silver thoroughly in warm water and dry it carefully. More extensive tarnish can be removed with liquid silver cleaner or by a jeweler. Please note: chlorine and bleach accelerate tarnishing and should be avoided.



Examine your jewelry regularly to ensure your settings are secure. Timeworn prongs are especially vulnerable, and may become loose when snagged or hit against a surface. Loose prongs may result in loose gemstones, or may cause the loss of a gemstone. Professional inspections are recommended every six months and immediately after any time your jewelry is damaged, hit, or scratched in an unusual way, to ensure that all gemstones are secure and that the structure of the ring is intact.


Wearing Jewelry

Protect your jewelry from impact against hard surfaces during sports or manual tasks—even diamonds can chip if hit with enough force or at just the right angle. Avoid contact with abrasive surfaces and keep your jewelry away from harsh chemicals such as chlorine and household bleach. Limit your jewelry’s exposure to extreme temperatures, perfumes, cosmetics and household chemicals, which can damage jewelry. Do not wear rings when gripping items with force, such as bicycle handlebars or weights, as the pressure may cause delicate metal rings to bend or break. Similarly, avoid applying strong pressure to jewelry or to hands when jewelry is worn.

Home & Professional Cleaning

Air pollution, dirt, and daily wear can dull the surface of your jewelry and cloud the brilliance of a gemstone. Professional cleanings are recommended as frequently as once a year, depending on how often you wear your jewelry. Between professional cleanings, you may use Brilliant Earth’s gem & jewelry cleaner to clean your diamond and sapphire jewelry. Alternatively, use a mild solution of six parts water to one part ammonia and apply with a soft bristle brush. Carefully rinse with lukewarm water and dry with a soft cloth. Ultrasonic cleaning at home is not recommended for cleaning your Brilliant Earth jewelry, and can loosen the gems set in your jewelry. Pearl and emerald jewelry require special care and should not be cleaned with the cleaning methods described for diamond and sapphires above. Pearls and emeralds can be cleaned with a mild soap and water solution and then allowed to dry. Dry pearls may be wiped with a soft, lint-free cloth.


Antique & Vintage Jewelry

Our antique and vintage jewelry collection contains one-of-a-kind, original pieces from past eras. For that reason, we recommend special caution when wearing antique fine jewelry. Avoid wearing your antique fine jewelry when engaging in any strenuous activity, when around any harsh chemicals, or in the shower. Some antique rings can be cleaned with warm soapy water and a soft toothbrush, but some older pieces should not be submerged in water. Please contact us with any questions on care for your particular piece. As with all fine jewelry, we recommend getting your antique piece professionally inspected every six months, or after it sustains any damage.



  • If you notice your pearls look dull or dirty, you can easily clean them in distilled water using very mild baby soap and a soft cloth. Then rinse the pearls in distilled water, pat them dry and lay them out until the string is completely dry.
  • Gently wipe pearls with a soft cloth to remove any dirt before putting them away.
  • Pearls are a soft gem and should be stored away from other objects that may scratch the pearls’ surface. Wrap the pearls in a soft cloth, or place in a soft pouch. Do not store pearls in an airtight package because pearls need moisture. If the environment is too dry, the pearls may crack.
  • Keep pearls away from chlorine, bleach, vinegar, hairspray, ammonia, perfume, and cosmetics, as these substances will damage the pearl surface. Make sure to put pearls on after you have finished spraying perfume or hairspray and putting on makeup.
  • Restring pearls on a regular basis to maintain a clean and strong necklace. Be sure to have each pearl knotted separately with silk so they do not rub together and erode the pearl nacre. If pearls are very small, knots between each pearl may not be desirable or necessary.